Retail industry is based on strong customer service, sales representatives, and professional planners to ensure the customers’ happiness. Our professional assessments can help employers test these skills that are required per position.
| Certified Positions | Description | Language | Number of Questions |
| Professional Certificate in Demand Planner | This test measures the candidate’s knowledge of managing the demand forecast, analyzing and interpreting data related to the forecast in order to improve accuracy, maintaining inventory levels based on customer demands, developing product demand plans, and working closely with sales, marketing, and supply chain teams. The test covers several subject areas: Basic Industrial Math, Business Communication, MS Office – Excel® Simulation, Numerical Proofreading, Numerical Reasoning, Quantitative Analysis, Supply Chain Management, and Time Management. It can be used to evaluate the performance potential of candidates for the following position: Forecaster. | EN | 60 |
| Certified Logistics Manager | This test measures the candidate’s knowledge of overseeing day-to-day activities related to logistics, warehouse, transportation, inventory, and forecasting; developing strategies and procedures; overseeing trucks, forklifts, and shipping equipment; managing the shipping schedule; managing inventory and creating budgets; implementing safety and security programs; communicating and negotiating with suppliers, manufacturers, retailers, and logistics partners; and managing the logistics staff. The test covers several subject areas: Accounting and Bookkeeping Principles, Financial Accounting, Following Directions, Human Resources, MS Office – Excel® Simulation, Management Skills, and Supply Chain Management. It can be used to evaluate the performance potential of candidates for the following position: Logistics Director. | EN | 60 |
| Procurement Analyst | This test measures the candidate’s ability to develop procurement specifications and requirements, communication skills, and computer proficiency related to acquisitions, as well as managing capabilities. The test covers several subject areas: MS Office, Accounting and Bookkeeping Principles, Legal Terminology, Business Communication, E-mail Etiquette, Supply Chain Management, and Time and Project Management. It can be used to evaluate the performance potential of candidates for the following positions: Logistics Analyst, Purchasing Analyst, Purchasing/Inventory Analyst, and Supply Chain Procurement Analyst. | EN | 60 |
| Retail Analyst | This test measures the candidate’s ability to create analysis and reports, handle retail analysis presentations, and to plan, analyze, and implement strategies and systems that enhance the customer experience. The test covers several subject areas: Sales Concepts, Marketing Concepts, MS Office (Excel, PowerPoint, and Word Simulation), Retail Math, Retail Marketing Skills, and Customer Service. It can be used to evaluate the performance potential of candidates for the following positions: Marketing Analyst, Retail Planning Analyst, Retail Sales Assistant, and Retail Attendant. | EN | 60 |
| Retail Cashier | This test measures the candidate’s ability to receive and process payments, to greet the customers and inform them about the services available, and to establish or identify goods prices.The test covers several subject areas: Sales Concepts, Retail Math and Basic Arithmetic, Customer Service, and Front Desk Skills. It can be used to evaluate the performance potential of candidates for the following positions: Sales Associate, Sales Clerk, and Cage Cashier. | EN | 60 |
| Certified Retail Cashier(Canada) | This test measures the candidate’s ability to greet clients and provide information on products and services, process different types of payments, perform cash register operations, participate in inventory control, and maintain a clean and safe work area. The test covers several subject areas: Data Checking, Sales Concepts, Retail Math, Front Desk Skills, Money Handling (Canada), MS Office – Excel Simulation, and Multitasking Simulation. It can be used to evaluate the performance potential of candidates for the following positions: Sales Clerk, Store Clerk, and Sales Associate. | EN | 60 |
| Certified Retail Manager | This test measures the candidate’s ability to supervise and coordinate the activities of retail staff members, plan and coordinate sales events, maintain inventories and budgets, organize promotional and display plans, train and evaluate employees, and provide superior customer service.The test covers several subject areas: General Retail Knowledge, Retail Marketing Skills, Retail Math, Customer Service, and Multitasking Simulation.It can be used to measure the performance potential of candidates for the following positions: Store Manager and Retail Coordinator. | EN | 60 |
| Certified Retail Sales Assistant | This test measures the candidate’s ability to assist customers, process cash and credit card payments, answer queries from customers, control and maintain stocks, complete orders, and solve complaints.The test covers several subject areas: Customer Service, Front Desk Skills, Retail Math and Marketing Skills, and Sales Clerk Skills.It can be used to assess the performance potential of candidates for the following positions: Sales Clerk, Retail Attendant, Assistant Store Manager, and Shop Assistant. | EN | 60 |
| Professional certificate in Transportation, Storage and Distribution Management | This test measures the candidate’s knowledge of managing and coordinating activities related to shipping, receiving, packaging, and storage; scheduling the transportation of materials or products; and developing and implementing warehouse safety and security programs and activities. The test covers several subject areas: Following Directions, Logical Thinking, MS Office – Excel® Simulation, Supply Chain Management, Team Management, and Warehousing Skills. It can be used to evaluate the performance potential of candidates for the following positions: Shipping Manager or Transportation Manager. | EN | 60 |