Name: Amazon Customer Service
SKU: 8394
Availability: InStock

Master how to:

Anticipate and adapt the solution for every challenge you will face
Develop an analytical problem-solving mindset
Understand the power of words, reviews, and ratings
Understand a cross-disciplinary environment
Work in a Multicultural environment with a teamwork approach
Prepare to build a long-term career on Amazon

How Exactly Does All This Work?

The courses will be organized in a series of recorded webinars that will allow you to follow your own pace of learning. Each week focus on a new topic and list your questions down for the LIVE Q&A meet-up with your professor.

Recorded Webinar every week to discover and learn about a new topic.
Live Questions & Answers with a professor adapted to your time zone.
Join the Facebook group to meet other students & stay updated with the latest Amazon news.
Validate your experience with a Paid or Unpaid Internship – Bonus.
Obtain your Canadian Educational Council Certificate.

Here are the topics you’ll be covering…

Week 1: The power of Amazon Customer Service
Week 2: The different operations in Amazon Seller Central
Week 3: The Indispensable skills of a customer service employee
Week 4: Monitore the brand performance & create smart reports
Week 5: Be more – Help improve the product

CEC course methodology is a hybrid program based on academic skills, market analysis, and real-life Amazon business experience.

JOIN THE AMAZON TOP RATED AGENCIES

1.5 AMAZON BUSINESSES ARE LOOKING FOR EMPLOYEES ONLINE

Amazon is one of the most powerful company all over the world. They keep launching everyday new marketplaces that’ll give the opportunity to thousands of sellers to start selling their products online. If the opportunity is real, selling on Amazon is also requiring a lot of trained employees to handle complex tasks that sellers alone can’t manage.

That’s why the CEC accompanies you to learn & train from the latest Amazon courses to set up your online career and help you find a job with the top talents in the Amazon industry.

With hundreds of job offers, join International teams and work online to build your career and enter the CEC network.

Graduates of this program have successfully assumed roles in customer service, in leading companies in Canada, the USA, Europe, and worldwide.

Take The Workshop

Prepare to embark on an exhilarating journey, as we introduce the extraordinary individuals you'll have the privilege of learning from and collaborating with throughout this thrilling workshop...

Micheal S.

Amazon Mentor to Multi-Million Amazon Businesses

Manages and coaches multi-million-dollar Amazon accounts for various corporations, his coaching is not just theoretical—it’s refined in the crucible of real-world success.

Collaborating with mega brands, he harnesses insights to optimize customer service approaches, paving the way for unparalleled efficiency.

Notably, his role as an active Amazon seller as well brings a hands-on dimension to customer service, setting him apart from the theoretical fray.

FAQ

Entry Requirements

• Minimum age should be 18 years old

• You need to pass (75% or higher) the English placement test cost $59 for the free course

• The Training Program is 5 to 8 weeks depending on the course, which is taught online.

• No prior certification is required

How many weeks does this course last?

Each course lasts 5 to 8 weeks, please view the number of weeks above.

Each week will be around 3-4 hours of recorded training so you can have the flexibility of choosing the time that works for you best.

Along with that, there will be live Q&A sessions twice a week.

How long do I have access to the training?

The content will be available during the training period and for a limited amount of time after the course ends. Every student should be fully committed to finishing the content in the given time,

In order to apply to the Internship program, Certificate, or the CARE program you will need to complete the course during that period.

Can I attend multiple programs at the time?

Each program needs a total focus to make sure you can learn and develop the skills necessary to find employment in this field.

You can only apply to one program at a time, once completed successfully, you can enroll in another one. This will guarantee a fair share of the places available in each program.

How can I have a CEC Course Certificate?

You can have the CEC certificate though it’s optional. In order to obtain it, you need to complete the program successfully and pass the final exam with a grade of 75% or above.

The certificate and exam costs are 99 USD.

What If I Didn’t Pass the Placement Test?

The English placement test is required to make sure that you can understand and benefit from the courses. The passing score is 75% or above. In case you fail the exam, you will be entitled to attend a CEC English course, based on your level for 1 month. The first month is free, then it’s 50 USD for every additional month.

Once you reach a B2 level you can enter one of our employment training courses free of charge.

How does the Internship work?

You will need to complete the course on time, pass the final certificate with a grade of 75% or above, and be active in the group and show us that you are ready.

CEC will select the students which are eligible and share their contacts with their partners and they shall be contacted later for an internship opportunity.